The VIP Treatment
Recognising your most important Executive Travellers and ensuring they travel at ease. Egencia Concierge offers the very highest level of attention to your most valued employees allowing them to maximise productivity while travelling.
Egencia VIP Executive Service responds within one hour to any travel request by a VIP traveller. Our executive travel consultants take a proactive approach to handling VIP and executive travel needs, including profile updates to each trip based on personal preferences, offer expert advice throughout the reservation process and friendly travel policy guidance.
24/7 Expert Executive Care
Our executive travel consultants possess impeccable customer service skills and average nearly 10 years of travel industry experience. This dedicated team is accessible via a direct telephone number or email during regular business hours. Our after-hours support team is available to serve VIP executives 24 hours a day, seven days a week.
Egencia executive travel consultants obtain preferred seat assignments, provide upgrades when available, deliver priority wait-listing in sold-out situations, and reconfirm hotel reservations 24 hours prior to departure. Additional services include meet-and-greet set-up for third party vendors, comprehensive quality control procedures for ticketing and fulfilment, personalised reservations for VIPs and companions, and much more.