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Building Business Traveller Confidence With New Risk Management Solution

Egencia commits to building business travel confidence with new risk management  solution

3 min
Posted: 16 November 2020
Travel Manager Uses Risk Management Solution
  • A new duty of care solution, Egencia Travel Advisor, gives travel managers and travellers access to alerts and advisories throughout the booking tool, so they can make confident choices about their travel plans
  • Newly launched business travel trend tracker provides travel managers with global travel data to make data-driven decisions on their business travel strategy during COVID-19

Seattle, Wash., November 17, 2020 – Today, Egencia®, launches Egencia Travel Advisor. This risk management enhancement provides on-demand access to alerts and advisories, such as changes to travel restrictions and self-quarantine policies that are rapidly evolving in every country. Integrated directly into the travel booking process, Travel Advisor gives travellers immediate access to alerts and advisories, so they can make confident choices about their travel plans and proactively prepare to travel.

The travel advisories will also help inform travel managers as they make critical business decisions to adjust policies in response to the loosening or tightening of in-country restrictions. Together with Egencia Traveller Tracker, which helps identify the location of travellers by city, country, region or an area on a global map, organisations can now quickly identify travellers who may be impacted by an unforeseen event based on their itinerary data, contact them immediately via email, push an emergency message to the mobile app and be reassured that the message was received via read receipts.

“As the ground routinely shifts for travel managers, travel advisories are table stakes. Egencia is taking a fundamentally different approach to supporting our customers’ risk management and their work to restore business travellers’ sense of wellbeing,” said Sergio Fierens, Senior Director, Technology at Egencia. “Travellers want to be confident in their travel decisions. Egencia delivered a first-of-its-kind duty of care solution that contextually personalises advisories, so travellers see the essential information they need without sacrificing their shopping experience.”

Travel Advisor provides guidance on entry restrictions and health documentation travellers need when arriving into a country, as well as the hygiene standards of their chosen hotel, car, air or rail provider. Having this essential information while booking a trip plays a key role in rebuilding the confidence of travellers and companies needing to get back to travel to support their business.

To further support travel managers as they navigate uncertainty, Egencia is also providing travel managers a business travel trend visualisation tool. Built using monthly global travel booking data and available to all travel managers, including those who are not Egencia customers, this tool helps travel managers make data-driven decisions about their return to business travel strategy. Travel managers can explore monthly corporate booking trends in a specific country or industry sector to understand how similar organisations are restarting their business travel programmes, equipping them for conversations with their C-suite.

To find out more about Egencia Travel Advisor or to request a demo, please visit

About Egencia

Egencia is the world’s corporate travel solution. We help businesses optimize their travel programmes for today’s fast-changing landscape – controlling risk, supporting traveller wellbeing and maximizing ROI. Companies of all sizes in more than 60 countries trust Egencia to modernize their corporate travel programmes with consistent, innovative experiences and fast, expert support. We deliver simple, consumer-like business travel that users love. Connect with us on and follow on Twitter and LinkedIn.

Media contacts

Taylor Aaron | Senior Communications Manager |
Siarah Khan | Global Senior Comms Manager |

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